I sent a message to the sale support concerning technical support.
This is the reply I got:
Maria (WooThemes)
Sep 05 21:13 (UTC)
Hi Soule,
Thank you for contacting WooThemes! I'm happy to hear you've tested out WooCommerce. The best way to submit a possible bug would be to contact our Ninjas by opening a new ticket here: http://woothemes.zendesk.com/requests/new
- however, you will not have access to the Help Desk until you purchase a product from WooThemes.com. Once you do, our Ninjas can help take a look, do testing and if it is confirmed as a bug they will submit this to the devs. Otherwise, there is a public forum on GitHub where you could report possible issues: https://github.com/woothemes/woocommerce
- but this is not an official support forum nor is it supposed to be used for questions if you need help troubleshooting our Help Desk is the best place, or the public WooCommerce forum here: http://wordpress.org/support/plugin/woocommerce
Cheers!
Maria
WooThemes Support
That is clear that without purchasing any Woo product no Woo contact support is allowed.
This is a very strange policy which prevent any improvement or bug reporting. Woo is not a poker playing cart saying "you have to pay first before to see....."